arus4d is committed to protecting the privacy and security of every player's personal data. This policy explains clearly and transparently how we collect, use, store, share, and safeguard your information.
Last Updated: January 2026Your Privacy Matters: arus4d processes personal data in accordance with internationally recognized data protection principles. By registering an account or using the arus4d platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the practices described here, you must discontinue use of the platform.
1.1 arus4d ("we", "us", "our") operates the online gaming platform accessible at arus4d.cam. In the course of providing our services — including sports betting, live casino, lottery (togel — Indonesia's traditional numbers lottery), slots, and related products — we collect and process certain personal data about our registered players and website visitors.
1.2 This Privacy Policy describes in detail what personal data we collect, why we collect it, how it is used, who it may be shared with, how long it is retained, and what rights you have in relation to it. This policy should be read alongside our Terms & Conditions, which govern your use of the platform.
1.3 arus4d is the data controller responsible for personal data collected through the platform. If you have any queries about this policy or wish to exercise your data rights, please refer to Clause 15 (Contact & Complaints) for the appropriate contact details.
1.4 This Privacy Policy applies to all players and users who access the arus4d platform, primarily those located in Indonesia. Where we reference Indonesian regulatory context or local data-handling practices, these references reflect our commitment to transparency for our primary user base across Jakarta, Surabaya, Medan, Bandung, Bali, and other Indonesian cities.
2.1 We collect the following categories of personal data from registered players and platform visitors:
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, Indonesian National Identity Card (KTP) number or passport number, photograph. |
| Contact Data | Email address, Indonesian mobile phone number, residential address (including city, province, and postal code). |
| Account Data | Username, encrypted password, account registration date, account status, login timestamps, and security question responses. |
| Financial Data | Bank account name and account number (for BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata, or other nominated banks), transaction history, deposit and withdrawal records denominated in Indonesian Rupiah (IDR). |
| KYC Documentation | Copies of government-issued identity documents, proof of address documents, bank statement excerpts, and selfie photographs submitted for identity verification purposes. |
| Gaming & Behavioral Data | Betting history, game session data, wager amounts, win/loss records, preferred game categories, responsible gaming tool usage, and player interaction logs. |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session duration, page views, and referral source. |
| Communications Data | Records of customer support interactions (live chat transcripts, email correspondence), feedback submissions, and dispute communications. |
| Marketing Preferences | Your opt-in or opt-out preferences for promotional communications and notifications. |
2.2 We do not intentionally collect sensitive personal data (such as racial or ethnic origin, religious beliefs, or health data) unless it is voluntarily provided and strictly necessary for a specific compliance purpose. We do not collect payment card details — all financial transactions are processed via Indonesian bank transfers.
3.1 arus4d collects personal data through the following means:
3.2 You are under no obligation to provide personal data to arus4d; however, failure to provide information that is required for account registration, KYC, or payment processing will prevent us from providing the relevant services to you.
4.1 arus4d processes your personal data only for specified, explicit, and legitimate purposes. The primary purposes for which we use your data are:
4.2 We do not use personal data for automated decision-making that produces significant legal effects except in limited circumstances such as automated fraud detection triggers, which may temporarily suspend an account pending manual review.
5.1 arus4d processes personal data only where we have a lawful basis to do so. The legal bases on which we rely are:
6.1 arus4d does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may disclose personal data to the following categories of recipients where necessary to fulfill the purposes described in Clause 4:
6.2 All third-party service providers are contractually bound to process personal data only on our instructions, to implement appropriate security measures, and to use the data only for the specific purpose for which it was shared.
6.3 In the event of a business sale, merger, acquisition, or restructuring of arus4d, your personal data may be transferred to the successor entity, subject to the same data protection standards set out in this policy.
7.1 arus4d retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or contractual retention obligations.
7.2 Active Account Data: While your account remains active, we retain all account, financial, and gaming data to provide ongoing service to you.
7.3 Closed Accounts: Following account closure, we retain certain records for a minimum period as required by applicable licensing and AML regulations — typically 5-7 years from the date of closure. This includes identity data, KYC documents, financial transaction records, and records of disputes or complaints.
7.4 Marketing Data: If you have opted in to marketing communications but have not interacted with the platform for 24 months, we will delete or anonymize your marketing preferences and contact data unless you explicitly request that we retain it.
7.5 Technical & Analytics Data: Aggregated, anonymized analytics data may be retained indefinitely for statistical purposes, as this data cannot be used to identify you personally.
7.6 Once the retention period expires, personal data is securely deleted or anonymized such that it can no longer be associated with you as an individual.
8.1 arus4d implements industry-standard technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
8.2 While arus4d takes all reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge that you provide personal data at your own risk.
8.3 In the unlikely event of a data breach that poses a high risk to your rights and freedoms, we will notify affected individuals and relevant authorities in accordance with applicable data protection laws.
9.1 arus4d uses cookies and similar tracking technologies (web beacons, pixel tags) to enhance your browsing experience, remember your preferences, and collect analytics data.
9.2 Types of Cookies We Use:
9.3 Most web browsers allow you to manage cookie settings through the browser preferences menu. You can choose to block or delete cookies; however, doing so may impair the functionality of the arus4d platform.
9.4 arus4d may use third-party analytics services (such as Google Analytics) to understand platform usage patterns. These services may set their own cookies and are governed by their respective privacy policies.
10.1 Under applicable data protection laws, you have the following rights in relation to your personal data:
You may request a copy of the personal data we hold about you, free of charge.
You may request correction of inaccurate or incomplete personal data.
You may request deletion of your data where we no longer have a lawful basis to retain it.
You may request that we limit how we use your data while a dispute is resolved.
You may request a machine-readable copy of your data for transfer to another provider.
You may object to processing based on legitimate interests, including direct marketing.
10.2 To exercise any of these rights, please submit a written request to [email protected]. We will respond within 30 days. We may require proof of identity before fulfilling your request.
10.3 These rights are not absolute and may be subject to legal limitations. For example, we cannot erase data that we are legally required to retain for regulatory compliance purposes.
11.1 The arus4d platform is strictly for adults aged 21 years or older. We do not knowingly collect personal data from individuals under the age of 21.
11.2 During the KYC verification process, we verify the age of every registered player using government-issued identity documents. If we discover that an account has been registered by a person under 21, we will immediately suspend the account, void all gaming activity, and delete associated personal data.
11.3 If you are a parent or guardian and you believe your child has provided personal data to arus4d, please contact us immediately at [email protected] so that we can take appropriate action.
12.1 The arus4d platform may contain links to third-party websites, services, or game providers that are not operated by us. This Privacy Policy applies only to personal data collected by arus4d. We are not responsible for the privacy practices of third-party sites.
12.2 When you interact with third-party game providers integrated into our platform (such as Evolution Gaming or Pragmatic Play live casino games), those providers may collect data in accordance with their own privacy policies. We encourage you to review the privacy policies of any third-party services you use.
12.3 arus4d does not endorse or assume responsibility for the content, policies, or practices of any third-party websites or services linked from our platform.
13.1 arus4d operates an international platform and may transfer personal data to countries outside Indonesia for processing by our service providers and business partners. These countries may have data protection laws that differ from Indonesian standards.
13.2 Where we transfer personal data internationally, we ensure that appropriate safeguards are in place, such as:
13.3 By using the arus4d platform, you acknowledge and consent to the international transfer of your personal data as described in this clause.
14.1 arus4d reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. Material changes will be communicated to registered players via email or by displaying a prominent notice on the platform.
14.2 The most current version of this Privacy Policy will always be available at arus4d.cam/privacy-policy. The "Last Updated" date at the top of this page reflects when the most recent changes were made.
14.3 Your continued use of the platform following notification of changes constitutes your acceptance of the revised policy. If you do not agree to the changes, you must cease using the platform and may request account closure in accordance with our Terms & Conditions.
15.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or how arus4d handles your personal data, please contact us:
Data Protection Contact
Email: [email protected] (plain text — not a clickable link)
Response Time: Within 30 days of receipt
Languages: English and Indonesian
15.2 If you are not satisfied with our response to a data protection complaint, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
15.3 arus4d takes all privacy complaints seriously and will investigate and respond to all legitimate concerns in a timely and transparent manner.
The principles and practices that guide our data protection approach
All personal and financial data transmitted to or from arus4d is protected by 256-bit SSL encryption, the same standard used by major Indonesian banks including BCA, BRI, and Mandiri.
Your identity documents are stored in segregated, encrypted databases with strict access controls. We never share KYC documents with third parties except where legally required.
arus4d will never sell, rent, or trade your personal data to advertisers or data brokers. Your information is used solely to provide gaming services and fulfill our legal obligations.
When we analyze platform usage patterns to improve user experience, we use aggregated, anonymized data that cannot be linked back to individual players.
We retain personal data only as long as necessary for service delivery or regulatory compliance. Once the retention period expires, data is securely deleted.
Every arus4d account undergoes mandatory age verification via government-issued ID. We take underage gambling prevention seriously and will close any account held by someone under 21.
Learn more about your rights, our security practices, and how to manage your account preferences. Our FAQ covers common data protection queries, and our Terms & Conditions outline your contractual relationship with arus4d.